Put yourself in your patients’ shoes - they are often feeling nervous and anxious and going to be in some level of discomfort and very vulnerable. How you and your team are with them and how you make them feel will determine whether they keep coming back to you or...

  Marketing or advertising your dental office does not need to be costly or time consuming. But without it, it will be costing you money, if people don’t know you exist and what you offer then you are wasting opportunities to bring in new patients to your office.  ...

Are you a glass half empty or half full type of person? Well whichever way you look at it the glass contains the exact same amount of water. It’s how you perceive it and think about it that matters. Right now, dentistry is facing a massive challenge that could...

What makes us great dentists can often make us rotten business owners   As dentist we have amazing attention to detail and that’s what makes you so great as clinician. But that attention to detail may be getting in your way when it comes to being the CEO and owner...

Today I’m going to share the 8 top mistakes I see dentists making when it comes to running their practice as a business. And yes I will admit I’ve made a few of these errors in my time too.   I’ll also tell you how to avoid them so you can save time, money and a a...

I’m all about creating effective, efficient and highly systemised practices that create flow and generate income and production without exhausting the dentist or the team.   From my own experience in practice and working with other dentists to create highly...

To get to and through dental school you were an over achiever you knew how to study and work hard get it all done and then some.   But this pushing and over reaching can carry on through out your dental career and lead to burnout.   Burnout is serious - in this...

Many managers, business owners and dentists think leadership begins with others. Leadership is about others but it actually begins with you.   If things aren’t going as you hoped, look at yourself. The answer begins with you, not others. Humility rules!   Let  me...

Happiness is an inside job   You are totally in charge of how you feel and how you either respond or react to life. If you can work on feeling more at one with yourself inside this will have a great impact on your life and your dental office.   Listen to the show...

I want to ask what lights you up, what makes you feel on fire, like your life has purpose and meaning.   I want you to stop being a dentist for a moment and consider what is freedom for you and how your dental practice can work to support you  have that life...  ...

One of the biggest complaints that I hear from dentists is their team won’t follow and the biggest complaint I hear from the team is that they lack leadership and direction from their dentist. Doctor is stressed and doing too much, the team want more time with the...

Let’s face it, life is busy. As a dental doss demands placed on us can be so high, and we can be pulled in what seems to be a million different directions. Often as dentists we are required to wear many hats each day, and we can be left asking if we really wear any...