Do you know how your phone is answered or how your team greets new patients? Are your marketing dollars being wasted at Hello? Is your customer service (lack of) putting off patients before they have even met you Doctor? It makes no sense spending your hard earned...

Before you start any dental marketing campaign or engage a marketing company at great expense there are some things you need to know first. Without metrics and figures you have no benchmark to compare your new marketing initiatives against to see if they are...

A dental practice without systems is costing you more than you know!It’s costing you..TimeMoneyTeam membersPatientsAnd your freedom If I told you there was a way to become more efficient, more productive, increase team engagement and retention, have happy satisfied...

As dentists we are obsessed by getting more new patients and new patient numbers and with good reason…. For our practices to grow we need new clients coming through the doors and into our chairs and be performing more new patient exams. But before you go spending...

Increasing production leads to increased profit which can lead to a lot of positive things in a dentist’s life:1. Ability to increase time off2. More choices on when and how you work.3. Freedom earlier in life.4. Ability to provide a life for yourself and your...

Are you micromanaging the life out of your dental practice?Being a control freak and trying to do and manage everything in your practice is bad for morale, your stress levels and your business.In this episode I get very real and raw - yes I was a micromanager, I...

Increase Your Case Acceptance by Changing this ONE Thing!We all face the same challenges in business and in our dental practices. That means there are solutions that can help you improve your practice and your case acceptance. Are you wasting your new patient calls...

Is Fear Standing In Your WayFear of failure, getting it wrong, looking stupid, being successful - are these getting in the way of you living your life on your terms. Let’s explore the 12 most common reasons people get stuck in the comfort zone and end up selling...

When I speak with dentists about the struggle of owning a practice, one of the most common complaints I hear is this, "I was never taught how to run a business in dental school."You may think the same thing…that if you only had better business skills, knowledge, or...

 Your team is like the heart of your business. If the arteries get blocked with poor attitudes, bad behaviours, laziness or incompetency the heart gets damaged and causes pain, which needs immediate attention.In this episode I share:Why the right team will support...

  How to increase profit and production in dentistry Money is not the root of all evil. For your business to be successful you need consistent, reliable cashflow and profits. What are you financial goals? What is your break even point. Do you understand your...

Your Self-Belief Strategy To Boost Performance and ProductionSelf-belief will take you from knowing what to do to actually doing it.The difference between people who get results and those that don’t is that they believe in themselves and the process so they are...