Business systems and organization allow you to be in control of your office without being controlling. Systems let your team know what is expected of them and how things are to be done. Without systems your office is a free for all with people making it up as they...

As part of my coaching I work a lot with my clients on their mindset to help them get through the crap that is holding them back. And being mean to ourselves is really not helping in our attempts to like ourselves and our lives or have a successful dental career.  ...

Having the right team will support you to be able to focus on your dentistry while they take care of the day to day in the office. Having team players who are professional and who share in your vision and your goals is the key for taking your practice from good to...

A strong, clear vision for your dental office, makes it hard to get nudged off course, as you notice immediately when things aren’t how you want them to be.   Sharing your vision regularly with your team helps you to know what is healthy for your business and what...

Put yourself in your patients’ shoes - they are often feeling nervous and anxious and going to be in some level of discomfort and very vulnerable. How you and your team are with them and how you make them feel will determine whether they keep coming back to you or...

  Marketing or advertising your dental office does not need to be costly or time consuming. But without it, it will be costing you money, if people don’t know you exist and what you offer then you are wasting opportunities to bring in new patients to your office.  ...

Are you a glass half empty or half full type of person? Well whichever way you look at it the glass contains the exact same amount of water. It’s how you perceive it and think about it that matters. Right now, dentistry is facing a massive challenge that could...

What makes us great dentists can often make us rotten business owners   As dentist we have amazing attention to detail and that’s what makes you so great as clinician. But that attention to detail may be getting in your way when it comes to being the CEO and owner...

Today I’m going to share the 8 top mistakes I see dentists making when it comes to running their practice as a business. And yes I will admit I’ve made a few of these errors in my time too.   I’ll also tell you how to avoid them so you can save time, money and a a...

I’m all about creating effective, efficient and highly systemised practices that create flow and generate income and production without exhausting the dentist or the team.   From my own experience in practice and working with other dentists to create highly...

To get to and through dental school you were an over achiever you knew how to study and work hard get it all done and then some.   But this pushing and over reaching can carry on through out your dental career and lead to burnout.   Burnout is serious - in this...

Many managers, business owners and dentists think leadership begins with others. Leadership is about others but it actually begins with you.   If things aren’t going as you hoped, look at yourself. The answer begins with you, not others. Humility rules!   Let  me...