What instead of selling dentistry to our patients we are helping them?   Helping them to be free of dental disease, helping them to be out of pain, helping them to improve their smile, helping them on the road to better health, helping them to keep their teeth.  ...

What is your work life balance like? Take a moment to think about your life – how healthy and wealthy is it, do you consider yourself rich because of how you are with yourself and your loved ones or is it all work and no play, marking time until your holiday or a...

Leadership is like being a parent are you raising your team with good values and culture and teaching them how to make good decisions and choices based on those values and what best supports the family – your dental office and your patients.   A team is only ever...

Are you constantly worrying about paying the bills, your staff wages and loans? Do you find yourself hoping that there is a profit at the end of the month and you might be able to pay yourself? Do you stress when things are quiet that you won’t be able to meet your...

Do you feel like all you ever do is work, do you feel like your appointment book controls you? Do you wish you had more time to do the things you want to do and not just the things you need to do?   Here’s some simple tips that can help you take back your time and...

Business systems and organization allow you to be in control of your office without being controlling. Systems let your team know what is expected of them and how things are to be done. Without systems your office is a free for all with people making it up as they...

As part of my coaching I work a lot with my clients on their mindset to help them get through the crap that is holding them back. And being mean to ourselves is really not helping in our attempts to like ourselves and our lives or have a successful dental career.  ...

Having the right team will support you to be able to focus on your dentistry while they take care of the day to day in the office. Having team players who are professional and who share in your vision and your goals is the key for taking your practice from good to...

A strong, clear vision for your dental office, makes it hard to get nudged off course, as you notice immediately when things aren’t how you want them to be.   Sharing your vision regularly with your team helps you to know what is healthy for your business and what...

Put yourself in your patients’ shoes - they are often feeling nervous and anxious and going to be in some level of discomfort and very vulnerable. How you and your team are with them and how you make them feel will determine whether they keep coming back to you or...

  Marketing or advertising your dental office does not need to be costly or time consuming. But without it, it will be costing you money, if people don’t know you exist and what you offer then you are wasting opportunities to bring in new patients to your office.  ...

Are you a glass half empty or half full type of person? Well whichever way you look at it the glass contains the exact same amount of water. It’s how you perceive it and think about it that matters. Right now, dentistry is facing a massive challenge that could...