by Rachel Hall | Nov 29, 2019 | Blog, Customer Service, New Patients, Systems, Time Management and productivity
Stop That Dental Patient Cancelling When dental patients cancel it costs you in lost production, lost chair-side time, lost morale and lost opportunities to present and schedule more treatment. Cancellations are also a time and energy suck in other ways as every time...
by Rachel Hall | May 18, 2019 | Coaching Tips, Customer Service
Blow Your Dental Patient Socks Off Think about your favourite shop, restaurant or hotel you know the one you love going back to time after time. Then think about why you like to go there – is it the products the layout, the food, the comfortable beds or location or is...
